Acceptable Use Policy

As a customer of Vendisys you agree to comply with the terms of our Privacy Policy and our Intellectual Property Policy and abide by this Acceptable Use Policy which governs the use of our service in respect of permission and acceptable use.

You must have permission to email the recipient when using our service to send bulk campaigns. All messages must comply with all applicable laws and regulations where you or Vendisys operates or the recipient of your message is located.

Permission of recipients to receive the email before that email is sent is mandatory.

The following practices are not permitted from our service and would be a violation of this policy, they are provided as examples, are subject to change and should not be considered exhaustive.

  1. Failing to provide an opt out method in any commercial message or failing to comply within 3 days to any request by a recipient not be contacted
  2. Failing to include your valid physical mailing address or a link to that information
  3. Sending from group/distribution lists or role email addresses including hello@ success@ sales@ or similar
  4. Sending emails from a fictional identity or using a pseudonym, assumed identity or alias
  5. Sending emails that generate an unacceptable number of bounces.
  6. Attempting to hide the number of bounces resulting from activity coming from Vendisys.
  7. Sending email that results in an unacceptable number of spam or UCE complaints.
  8. Attempting to disguise the origin or subject matter of any message or falsifying or manipulating the originating email address, subject line, headers, or transmission path
  9. Transmitting any material that contains or links to viruses, trojan horses, worms or any other malicious, harmful, or deleterious program, software or application
  10. Using the Vendisys Services in connection with any unsolicited or harassing messages (commercial or otherwise) including but not limited to unsolicited or unwanted phone calls SMS or text messages, voice mail, or faxes.

As a client of Vendisys, you are not allowed to send to scraped, purchased or appended lists. Failure to comply will result in a warning, and it will be proceeded by a permanent ban if the abusive behavior is repeated.

If you know of or suspect any violations of this Policy, please notify Vendisys at abuse@vendisys.com. Vendisys will determine compliance with this Policy at its sole discretion.

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